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Namaste! I’m Sushmita,

Senior UX designer with
5 years experience building human-centered digital products.

MS in Strategic Design & Management,
Parsons School of Design, New York

0->1 Product Leader
Illustrator & Multi-media Artist

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What I Do 

UX Research & Analysis

  • Research Interviews

  • Workshop facilitation

  • Journey mapping

  • Data Analysis

  • Persona Creation

  • Best-in-class reports

  • Brainstorming

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UX Design & Prototyping

  • Lo-fi to Hi-fi prototyping

  • Wireframing

  • UX Strategy

  • Information Architecture

  • Interaction Design

  • Usability Testing

  • Content Design

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Vision & Strategy

  • Product Discovery

  • Competitive Analysis

  • Market Study

  • Business Analysis

  • Service Blueprints

  • Go-to-market strategy

  • Futuring

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Agile Product Management

  • User stories & feature definition

  • Roadmap creation

  • Requirements documentation

  • KPI Definition & Management

  • Cross functional collaboration

  • Stakeholder management

  • Sprint planning & review

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Senior Interaction Designer ( UX )

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End-to-end project work across EdTech , Healthcare & Gen-AI products

IDEO, SF, 2023

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Digital Innovation for a Generative AI-based writing tool via a 5-week prototyping sprint

ETHIQLY

View Case Study >

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DIABETIC PATIENT EXPERIENCE

View Case Study >

Improved user satisfaction for 5M+ patients and ~4M daily users by enhancing accessibility, support, and content user flows.

Systemic Public health advocacy for 1M+ patients and 55K PCPs by identifying bottlenecks in the dementia detection process in the public health care system

DEMENTIA
DETECTION

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View Case Study >

MRM-NYC, 2024

Experience 

Product Strategist 

Fortune 500 SaaS E-commerce experience

UX Research & Discovery for 40M+ traffic resulting in key opportunities for product roadmap enhancement 

SaaS E-commerce

View project >

View project >

Product Manager 

EdTech | 0->1 Product Lead

Digital Aristotle, Bangalore, 2019

ARISTOTLE  

View Case Study >

User research, end-to-end product design, management between design, content, and development teams to achieve 50,000 monthly active users in 1 year

ARISTOTLE  

View Case Study >

Product discovery,
Market Research & Go-To-Market strategy to introduce a B2C app to complement the existing B2B product value drivers

Product Manager - Design 

EdTech | Learning & Personalization

BYJU's Think n' Learn, Bangalore, 2021

View Case Study >

SEARCH QnA - Feature

Discovery to MVP launching Search for 150M users resulting in 150K added
top-of-the-funnel traffic

View Case Study >

DISTRACTORS - Feature

Strategic leadership for Personalization:  Pedagogy research and strategies for the FY2022 roadmap.

Strategic Designer 

Parsons Integrative Studio

Vice Media Group, New York, 2022

View Case Study >

Vice & GenZ activism

Research & Service design to reposition VICE as the pioneer of social 'impact' media

Strategic Designer 

Parsons Studio

New York, US, 2022

View Case Study >

Sustainable Business design 

User Research, Product discovery, Business design & Growth for TeenWork - a platform that bridges the gap between teens from
low-income households and their ambitions.

Strategic Designer 

Summer Internship

ThinkPlace, Australia, 2022

View Case Study >

National Strategy for
Volunteering

Award-winning Participatory design workshop to envision the future of Volunteering Australia

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